STRAIGHTFORWARD BILLING

Billing, cancellation & refunds

Three plans: buy one month by card or subscribe monthly with PayPal. No payment is taken while checkout is unavailable.

Prices and payment

Starter is $3.99 USD for 30 monthly design exports; Maker is $4.99 USD for 80; Studio is $9.99 USD for unlimited monthly design exports. PayPal processes both methods: card purchases provide one calendar month without automatic renewal; PayPal subscriptions renew monthly until cancelled. Check the amount and renewal terms before approving your subscription.

When allowances renew

A new paid period begins after we receive and verify the completed payment. Returning from PayPal does not itself activate a paid plan. If your plan does not update after a few minutes, contact support with your subscription or payment ID.

Card purchases

A card purchase provides one calendar month of access from verified payment. It does not renew automatically. When the paid period ends, choose a plan and pay again to continue exporting. PayPal decides which billing details and verification steps are required.

Cancel a subscription

Open your account dashboard and choose Cancel renewal. You can also manage automatic payments directly in your PayPal account. Cancellation stops future renewals; paid access continues through the existing paid period.

Free previews and failed exports

Generating and changing previews is free. An export-preparation request that fails processing is marked failed and does not count toward the monthly allowance. Exporting a revised design with different size, palette or spacing uses a new export credit.

Refund requests

If you were charged incorrectly or the service could not provide paid access, contact support with the subscription ID, payment date and a description of the issue. Refund requests are reviewed individually, subject to applicable consumer rights and PayPal processes. Generated-file quality depends on the input and sewing setup; contact us if you suspect a processing defect.

Changing plans

Cancel the existing recurring subscription before starting a different plan. The current application does not offer automatic prorated upgrades or simultaneous subscriptions.

Contact us with questions about this page.